Refunds VReleased (the "Company") considers all purchases final when made, except that the Company may approve a refund in the form of a credit on request if exceptional circumstances exist. If an application becomes unavailable after purchase but before download, your sole remedy is a refund. If technical problems prevent or unreasonably delay delivery of your application, your sole remedy is either replacement or refund of the price paid, as determined by the Company. If you believe other exceptional circumstances exist, please email the Company at Support@VReleased.com and explain the exceptional circumstances that you believe merits a refund. The Company is not making any promise that it will give you a refund. If the Company gives you a refund, the Company will issue the refund in the form of a credit to the credit card you used for your purchase; the Company will not make refunds in the form of cash, check, or free services.